Address Based in Andover, Hampshire
We Are Open 24/7
Droppin Chauffeurs is committed to protecting the privacy and security of its customers' personal data. This Privacy Policy explains how we collect, use, and disclose personal data when you use our website or services.
We collect various types of information from our customers, including names, addresses, email addresses, phone numbers, and payment details. This information is collected through our website, over the phone, or in person. We also collect information about your use of our website, including your IP address, browser type, and pages visited.
PRIVACY POLICY
Droppin Chauffeurs
Last updated: 6 March 2026
1. Introduction
Droppin Chauffeurs (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Our business details:
Droppin Chauffeurs
166 Locksbridge Road
Andover
England
SP11 6WL
United Kingdom
If you have any questions about this policy, please contact us.
2. Information We Collect
We may collect and process the following types of information:
Personal Information
Information you provide directly to us, such as:
- Name
- Phone number
- Email address
- Pickup and drop-off locations
- Booking details
Technical Usage Data
When you visit our website, we may automatically collect certain technical information including:
- IP address
- Browser type and browser version
- Device information (device type, operating system)
- Location data (approximate location based on IP address)
- Pages visited on our website
- Date and time of visits
- Referring website addresses
This data helps us understand how visitors use our website and improve our services.
3. How We Use Your Information
We use your information to:
- Provide and manage chauffeur services
- Respond to enquiries and bookings
- Improve our website performance and user experience
- Monitor website usage and detect technical issues
- Maintain the security of our website and services
- Comply with legal obligations
4. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on:
- Contractual necessity – to provide booked services
- Legitimate interests – to improve our website and services
- Legal obligations – where required by law
5. Data Sharing
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
- Website hosting providers
- IT service providers
- Payment processors (if applicable)
- Legal authorities if required by law
All third parties are required to respect the security of your data.
6. Cookies
Our website may use cookies and similar technologies to:
- Analyse website traffic
- Improve user experience
- Ensure the website functions correctly
You can control cookie settings through your browser.
7. Data Security
We take appropriate security measures to protect your personal data from:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
However, no internet transmission is completely secure.
8. Data Retention
We only retain personal data for as long as necessary to:
- Provide our services
- Comply with legal or tax requirements
- Resolve disputes
When data is no longer required, it is securely deleted.
9. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Object to processing in certain circumstances
To exercise these rights, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
If you’d like, I can also help you with:
- Website Terms & Conditions
- Cookie Policy (required if you track visitors)
- GDPR website compliance wording
- Booking terms for your chauffeur service